What is Your Experience
in the Industry?
Before hiring any
service professional to do work in a home, it's important to get a sense of how
much experience they have in the industry. After all, the only reason why
homeowners don't take their HVAC service needs into their own hands is that
they trust the work to be done by a professional who knows their way around a
HVAC system at the very least. Since the field of HVAC services is so
multi-layered, it helps to ask the service professional whether he or she has
experience with the brand of the HVAC system in question. By finding out how
well-versed the service professional is in the heating and air conditioning
field, homeowners are in a better position to decide on committing to their
contract.
What is the Warranty,
Guarantee, and Refund System?
Reputable heating and
air conditioning Leesburg companies will follow the warranty of the HVAC
unit in question. Conversely, the warranty period might have already run its
course, in which case the homeowner can go about acquiring a new agreement from
the service professional in writing.It's important not to forget to ask about
refund information. Ideally, a HVAC service will disclose pertinent information
regarding their specific operating policy to the client upon consultation.
Quality service companies are based on providing the customer with what he or
she needs and letting the customer know what to expect during and after the
service.
Past Client
Testimonials?
When hiring any service
expert, verifying past client testimonials can go a long way. While it would be
convenient to be able to take a contractors word on how they do business, past
client reviews can offer direct, honest information on what kind of services
prospective clients can expect. If the HVAC service expert in question has a
professional online presence, they will likely be able to point prospective
clients to their webpage where various past client testimonials are displayed.
Homeowners are advised to sort through these reviews and only interview
candidates with a decent approval rating.
License and Insurance?
Sure, not every
homeowner is a patrol officer, but that doesn't mean they shouldn't be asking
their potential HVAC expert for licensing and insurance information. Nearly all
states require working HVAC experts to be license. If that doesn't appear to be
the case during the interview process, it's advised that homeowners move on to
the next potential candidate. Insurance and proper licensing are cushions that
offer safety should anything unexpected occur.
Homeowners are advised to take
the HVAC professional’s working license number, and verify it through the
state's contractor licensing board. If both the licensing and insurance
information check out, it might bode well for an imminent contract commitment.
